ETICSA is a company that has the capacity to integrate high-value technological solutions and also provides ICT services in different modalities.
It has an excellent professional and technical team that provides services throughout the country. For this ETICSA puts at the disposal of its clients a proposal of technology, knowledge and best practices that support all the services we have.
Mission
Offer our clients reliable technological solutions in accordance with international standards, which ensure and guarantee operational continuity in their activities; be these internal processes, administrative or technical, or realization of their products / services for their customers.
Philosophy
- First are the people.
- Our word is commitment.
- We are reliable.
- We want to be the best.
- We are sincere, we like frankness.
- We are accessible and it is easy to work with us.
- We are aggressive, active, we work hard.
- We do not do specific business…
- We create long-term relationships.
Vision
ETICSA will become the recognized leader in design, implementation and services of integrated information technologies (IT), communications and security, in the geographic markets in which it participates.
Our history
HOW DID WE GET HERE
Technical and Communications Team S.A., ETICSA, began operations in 1988, with the aim of providing the national environment with Reliable Technology Solutions.
Since the end of 1994, ETICSA specializes in the area of Networks and Connectivity, transforming itself into an engineering company, aimed at satisfying the needs of higher speed communications networks, through the installation of advanced equipment for voice and data communication , the design and implementation of modern electrical supply wiring systems aimed at powering the computational networks and other network resources.
As of 2001, the specialty of Electronic Security (Physics) is incorporated, which includes access control systems, closed circuit television (CCTV), fire detection and extinction systems. By 2003, all this expertise and specialized knowledge allow us to position ourselves successfully in the Design, Development and Support of Data Centers, Computer Rooms and Control Rooms.
Since 2005, ETICSA also maintains an area of Research and Development, whose objective is to generate innovations in both the Services and the Products offered. This area was able to develop, among others, a video surveillance system, which has been very successful and allowed ETICSA to award the Closed Circuit Television (CCTV) project for the Transantiago buses. Both Digital Video Recorders (DVR), video cameras, camera support and boxes to hide them were designed and manufactured especially for this application. The year 2007 incorporates into its offer «Outsourcing Services» supporting the daily work of our customers. For the year 2009, Eticsa adds to its specialization Control Room solutions to cooperate with the efficiency and strategy of demanding clients.
ETICSA in the constant search for the improvement of our processes, has the ISO 9001: 2008 and the Nch 2909 certification.
ISO 9001 is an international standard that applies to quality management systems (QMS) and focuses on all the elements of quality management that a company must have in order to have an effective system that allows it to manage and improve The quality of your products or services.
QUALITY POLITICS
Our quality policy focuses on ensuring and guaranteeing the operational continuity of our customers through.
- The design, implementation and management of technology projects aimed at integrating information systems (IT), communication and security.
- The supply of Outsourcing Services for Technological integration according to International Standards.
For this we commit ourselves to always have availability of competent technical personnel to cover the services and projects with response time and adequate solution to satisfy the requirements of our clients.
To this end, ETICSA maintains and continuously improves its quality management system based on the ISO 9001 standard and, additionally, undertakes to comply with the management requirements of NCh 2909. Likewise, we are already working to homologate ourselves with the ISO 22301 standard for the continuity of the business and in this way add more value to our customers.
The above will be carried out assessing the pleasant work environment, the commitment of the staff and maintaining good relationship with our suppliers according to this quality policy.